Pointing Your Domain Email to Kapsule

Pointing Your Domain Email to Kapsule

MX (Mail Exchanger) records tell the internet which mail server handles email for your domain. If you want to use Kapsule mailboxes for your domain, you need to ensure your domain's MX records point to Kapsule's mail servers.

When Is This Needed?

• You registered your domain elsewhere and want to use Kapsule email
• You are switching from another email provider to Kapsule
• Your MX records were changed and email is no longer arriving

If your domain is registered with Kapsule and you are using Kapsule email, MX records are configured automatically.

Kapsule's MX Records

Add this MX record to your domain's DNS:

You will find the exact values for your account in KPanel:

1. Log in to KPanel
2. Go to Domains and select your domain
3. Click DNS Records
4. Look for the MX section

Adding MX Records at an External Registrar

The steps vary by provider, but generally:

1. Log in to your domain registrar or DNS provider
2. Go to the DNS management section for your domain
3. Delete any existing MX records pointing to your old mail provider
4. Add a new MX record with priority 10 and value mail.kapsulecloud.com
5. Save the changes

How Long Does It Take?

DNS changes typically propagate within a few hours, though it can take up to 48 hours. You can check the current MX records for your domain using MXToolbox.

Verifying the Change

Once propagation is complete:

1. Send a test email to an address at your domain from an external account (for example, from Gmail)
2. Check your Kapsule mailbox in KPanel or your email client