Migrating Your Website to Kapsule

Migrating Your Website to Kapsule

Moving your website to Kapsule is straightforward, and we offer free migration assistance for eligible sites. This guide explains both the assisted migration process and how to complete a self-service migration.

Free Migration Service

Kapsule offers free website migration for customers moving from another hosting provider. Our team will:

• Copy your files and database to Kapsule
• Configure your website on the new server
• Test the site before you update your DNS

To request a free migration, open a support ticket in KPanel:

1. Log in to KPanel at kpanel.kapsulecloud.com
2. Go to Support > Open a Ticket
3. Select Migration Request as the category
4. Provide your current hosting provider, FTP/SFTP credentials, and any other relevant details

Self-Service Migration: WordPress Sites

Step 1: Export Your Current Site

Install the Duplicator or All-in-One WP Migration plugin on your existing site. Create a full backup package (files + database).

Step 2: Create a New Website in KPanel

1. Log in to KPanel and go to Websites
2. Click Add Website
3. Enter your domain name
4. Click Create

Step 3: Upload Your Files

Connect to your new Kapsule website via SFTP (see SFTP Access) and upload your files to the site root directory.

Step 4: Import Your Database

1. Go to Websites in KPanel, select your site, and click Databases
2. Create a new database and note the credentials
3. Import your .sql file using the database import tool in KPanel
4. Update wp-config.php with the new database credentials

Step 5: Test Before Going Live

Visit your site using the temporary Kapsule URL to check all pages, images, forms, and functionality before updating DNS.

Step 6: Update Your DNS

Once the site works correctly on Kapsule, update your domain's nameservers to Kapsule's nameservers (shown in KPanel under Domains), or update the A record to point to your new Kapsule server IP.