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Getting Started with Kapsule Cloud
A complete walkthrough of your first five minutes in Kapsule Cloud, from signing in to launching your first site and mailbox.
WordPressInstalling WordPress
How to install WordPress during site creation or on an existing site, where to find your credentials, and what to do right after install.
WebsitesSSL Certificates and HTTPS
What SSL is, how Kapsule handles it automatically, what to do if your certificate has not issued, and how renewal works.
TroubleshootingMy Website Is Not Loading: Diagnostic Checklist
A systematic 9-step checklist to diagnose and fix a website that is not loading, from browser cache to DNS to SSL to PHP errors.
EmailAccessing Your Email via Webmail
WebsitesFixing Mixed Content Warnings After Enabling HTTPS
WordPressRunning a Search and Replace in Your WordPress Database
How to run a WordPress database search and replace using KPanel built-in tools, WP-CLI, or phpMyAdmin. Essential after domain changes and SSL migrations.
OrbitWhat is Orbit?
Orbit is Kapsule's git-based deployment platform. Connect your GitHub repository and every push to your production branch automatically triggers a build and deploys your app — no servers to configure,
OrbitAdding a custom domain to your project
Every Orbit project gets a free `kaps.run` URL (e.g. `my-app.kaps.run`). You can replace this with your own domain — Kapsule provisions a free SSL certificate automatically.
EmailIMAP vs POP3: which should I use?
When setting up your Kapsule email in an email client, you'll be asked to choose between IMAP and POP3. Use IMAP.
CDNEnabling Kapsule CDN on your site
Kapsule CDN caches your site at the edge for faster global delivery. When enabled, content is served from 119+ global locations with automatic WebP optimisation, smart caching, and a free edge SSL cer
EmailSetting Up Email on iPhone and Android
Configure your Kapsule email on iOS Mail or the Gmail app using IMAP in a few simple steps.
WebsitesPointing Your Domain to Your Website
Add a custom domain to your Kapsule website so visitors can reach it at your own address.
WebsitesCreating Your First Website
Step-by-step guide to creating a new site in KPanel, choosing your site type, and getting SSL issued automatically.
SupportOpening a Support Ticket
How to reach the Kapsule Cloud support team, what information to include, and what response times to expect.
DomainsAdding and Connecting Your Domain
How to add a domain you already own, register a new one through Kapsule, and connect it to your hosting account.
Getting StartedHow Kora Works: Your AI Support Assistant
An introduction to Kora, the AI assistant built into KPanel, what it can do, how to talk to it, and what to expect when it takes actions on your behalf.
EmailConfiguring Your Email in Outlook, Apple Mail, and Mobile
Complete IMAP and SMTP server settings for Kapsule Cloud email, with step-by-step setup guides for Outlook, Apple Mail, iPhone, and Android.
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