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Getting Started

Getting Started with Kapsule Cloud

A complete walkthrough of your first five minutes in Kapsule Cloud, from signing in to launching your first site and mailbox.

WordPress

Installing WordPress

How to install WordPress during site creation or on an existing site, where to find your credentials, and what to do right after install.

Websites

Connecting via SFTP: FileZilla, Cyberduck, and Command Line

A complete guide to connecting to your site via SFTP using FileZilla, Cyberduck, or the terminal, including troubleshooting common connection errors.

Websites

SSL Certificates and HTTPS

What SSL is, how Kapsule handles it automatically, what to do if your certificate has not issued, and how renewal works.

Troubleshooting

My Website Is Not Loading: Diagnostic Checklist

A systematic 9-step checklist to diagnose and fix a website that is not loading, from browser cache to DNS to SSL to PHP errors.

Websites

Fixing Mixed Content Warnings After Enabling HTTPS

WordPress

Increasing the WordPress Memory Limit

websites

Setting Up and Managing Cron Jobs

WordPress

Understanding and Editing Your .htaccess File

How to access, edit, and reset the WordPress .htaccess file in KPanel. Includes common rules for HTTPS, www redirects, IP blocking, and fixing a broken .htaccess.

WordPress

Running a Search and Replace in Your WordPress Database

How to run a WordPress database search and replace using KPanel built-in tools, WP-CLI, or phpMyAdmin. Essential after domain changes and SSL migrations.

WordPress

Resetting a Lost WordPress Admin Password

Three methods to reset a WordPress admin password: via the login screen, WP-CLI in KPanel, or phpMyAdmin.

WordPress

Using Staging: Pushing to Production and Pulling from Production

How to push staging to production and reset staging from production in KPanel, including URL rewriting and WooCommerce considerations.

WordPress

Using WP-CLI on your WordPress site

WP-CLI is a command-line tool for managing WordPress. Kapsule includes a WP-CLI console directly in KPanel — no SSH required.

WordPress

Setting up WooCommerce on Kapsule

WooCommerce is the most popular eCommerce platform for WordPress. Kapsule includes a dedicated WooCommerce site type with optimised defaults.

Websites

Accessing your database with phpMyAdmin

phpMyAdmin is a browser-based database management tool. Kapsule provides single sign-on access to phpMyAdmin for every website — no separate password needed.

Websites

Migrating a website from cPanel to Kapsule

This guide covers moving a WordPress or PHP website from a cPanel host to Kapsule. The process takes 30–90 minutes depending on your site's size.

Cloud Servers

Cloud server firewall

Your Kapsule Cloud Server has a managed UFW firewall with sensible defaults. You can add custom rules and configure the firewall from the **Management** page.

Getting Started

Migrating Your Website to Kapsule

Move your existing website to Kapsule with free migration assistance or by following the self-service steps.

Troubleshooting

Fixing the WordPress White Screen of Death

Diagnose and resolve the WordPress white screen of death (blank page) step by step.

Websites

Improving Your Website Loading Speed

Speed up your Kapsule website with caching, CDN, PHP version optimisation, and image best practices.

Websites

Accessing Your Website Error Logs

Find and read your website PHP and server error logs in KPanel to diagnose issues quickly.

Websites

Using the File Manager in KPanel

Browse, upload, edit, and manage your website files directly in KPanel without needing an FTP client.

WordPress

Installing and Managing WordPress Plugins

Learn how to safely install, activate, update, and remove plugins on your Kapsule WordPress website.

WordPress

Fixing WordPress Permalink and 404 Issues

Resolve WordPress permalink errors and 404 pages by flushing rewrite rules in a few clicks.

WordPress

Keeping WordPress Up to Date

How to safely update WordPress core, plugins, and themes to keep your site secure and running smoothly.

Websites

Using Staging Environments

Clone your live website to a staging environment, test changes safely, then push them back to production.

Websites

Creating Your First Website

Step-by-step guide to creating a new site in KPanel, choosing your site type, and getting SSL issued automatically.

Getting Started

How Kora Works: Your AI Support Assistant

An introduction to Kora, the AI assistant built into KPanel, what it can do, how to talk to it, and what to expect when it takes actions on your behalf.

Websites

Changing Your PHP Version

How to change the PHP version for your site in KPanel, which version to choose, and what to do if something breaks after upgrading.

Backups

Restoring Your Site from a Backup

How to restore your site to a previous backup in KPanel, including what the process covers and what to do afterward.

WordPress

WordPress Admin Access and Credentials

How to find your WordPress admin URL, reset a forgotten password, recover from a lockout, and understand the difference between WordPress and KPanel users.

Backups

Taking a Manual Backup

Learn how to create a manual backup of your site files and database in KPanel before making any major changes.

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